Support

Crosstela for iPhone, iPad and Mac · answered by the person who makes it

Common problems, answered in the Handbook

A file doesn’t open
Patterns or marks don’t reach your other device (iCloud)
Marks or progress seem to be missing
Apple Pencil or your finger doesn’t mark

Write to us and a human will answer.

Say which device and which version of Crosstela you use. Bugs that lose or hide your marks come first. The app never sends anything on its own, so if something went wrong, your message is the only way we find out.

Handbook

How marking, colours, the work area, backstitch, Apple Pencil and iCloud work, in short articles. Open the Handbook

When Crosstela cannot read all of a file, it offers “Send it to us”. What we receive and what we do with it.